Personal Portfolio transfer

Before you start

Ensure you have the details of the ceding plan and the client is loaded on the abrdn Wrap platform.

Step 1: Load total client view

Load the client profile from the summary page. If this is a new client please create a new client profile.

Step 2: Select single payment

If this is an existing Personal Portfolio select the three dots next to the Personal Portfolio and select “single payment”. 

If your client does not hold a Personal Portfolio, please select the "new product" button. 

Step 3: Confirm financial advice

Confirm whether any financial advice has been given, and select ‘Transfer in, yes’

Step 4: Confirm existing provider

1. Confirm the details of the existing Personal Portfolio provider (Ceding scheme & Account number at custodian). Please note we cannot facilitate cash transfers for a Personal Portfolio, and the assets will need to be transferred in-specie.
2. Provide a sort code, if relevant.

Step 5: Fill in details of existing assets

1. Please populate the details and ownership of the existing assets to be re-registered and confirm the units to be transferred.
2. You can also enter the tax book cost at this point, so any future capital gains reporting is accurate.
3. If the existing provider is not present, please add the details manually using the plus button below the ceding scheme search bar.

Step 6: Enter adviser charges details

1. Once all details have been confirmed, please select “Next: adviser charges”.
2. Here you will enter details of any adviser charges to be applied. Adviser charges will be paid from the cash account, so please ensure there is enough cash in the Wrap cash account to make payment.
3. Once you have confirmed this information, please select “Next: review”. 

Step 7: Generate paperwork

If all information is accurate in the review stage, please select 'next' to generate the paperwork.

You no longer need to send us a signed copy of the client terms and conditions before we activate a new Wrap account. This means in most cases we'll be able to activate an account within 48 hours of you submitting your instruction on Wrap.

We will initiate Personal Portfolio transfers within 48 hours for most requests – so you won’t need to send us signed documentation to start the transfer process (this process does not apply to paper transfers where we will still require the client to sign documents first).

Documents which need to be signed by the client can be posted or sent to the client for electronic signing.

Once your client has signed all the documents, please select the submit button.

Step 8: Submit documents

Once your client has signed the documents, please upload the documents to the client's document library, and e-mail either:

• wrap_money_in@abrdn.com for new clients
• transfers_in@abrdn.com for existing clients